Sahara India Refund Portal Launch: Streamlining Customer Refunds

Introducing the Sahara Refund Portal

Sahara India Pariwar introduces the Sahara INDIA Refund Portal, an innovative digital platform designed to simplify and expedite the refund claims process. This portal marks a new chapter in customer-centric services, ensuring a seamless experience for depositors associated with the Sahara Group.

Objective Behind Launching the Portal

The primary goal for launching the Sahara Refund Portal is to provide a user-friendly platform that emphasizes convenience, efficiency, and transparency. By transitioning the claims process from traditional methods to an easy-to-navigate online system, the portal aims to revolutionize the refund experience for depositors.

Sahara India Refund Portal Overview

Information	Details
Portal Website	https://mocrefund.crcs.gov.in
Introducer	Shri Amit Shah
Headquarters	Lucknow, Uttar Pradesh, India
Chairman	Subrata Roy
Area served	WorldWide
Introduced by	Central Registrar of Cooperative Societies (CRCS)
Portal Name	Sahara Refund Portal
Amount Transferred	Rs 5,000 crore
Started On	1978 – Gorakhpur
Company Type	Private Company
Eligibility	Open to Sahara’s 10 crore depositors whose investment time has expired
Launch Date	July 18, 2023
Category	Finance

Read More : Audit (101)

Involved Cooperative Societies

The introduction of the Sahara Refund Portal is supported by four major cooperative societies:

1. Sahara Credit Cooperative Society Ltd.
2. Saharayan Universal Multipurpose Society Ltd.
3. Humara India Credit Cooperative Society Ltd.
4. Stars Multipurpose Cooperative Society Ltd.

These cooperative societies are known to uphold the highest standards of customer service and operational efficiency, reinforcing the commitment to the transparent refund claims process.

Working of the Sahara Refund Portal

How to Apply for Sahara Refund Portal?

1. Go to the Portal: Access the Sahara Refund Portal via this link.
2. Register: Click on “Register” and fill in your information as prompted on the screen.
3. Verify Your Email: Check your email inbox for a verification email from the Sahara Refund Portal and follow the instructions to verify your account.
4. Log in to Your Account: Use your registered credentials to log into your account.
5. Review Instructions: Take a moment to read through the instructions and features provided in the portal.
6. Gather Required Documents: Prepare and gather all documents required for your refund request. This could include identification, proof of investment, receipt of deposit, etc.
7. Apply for Refund: Look for the online refund request form on the portal, fill it out accurately.
8. Upload Necessary Documents: Use the portal’s secure upload feature to add your necessary documents to your application.
9. Double-Check Everything: Before submitting, review all your entries and the documents uploaded for any possible mistakes.
10. Submit Your Request: Once everything is completed accurately, click on “Submit” to finalize your refund request.

Please note that after your refund request is submitted, you can:

1. Track Your Request: Use the portal’s tracking feature to monitor your refund request’s status.
2. Respond Promptly: If any additional information or documents are requested, provide them promptly to avoid delays in processing your refund.
3. Stay Updated: Use the portal to get updates on your refund request.
4. Follow Reimbursement Instructions: Once your refund request is approved, follow the instructions provided on the portal for reimbursement.

Remember, if you have any problem with any of these steps, customer support is available on the portal to help walk you through the process.

How the Sahara Refund Portal Works:

The Sahara Refund Portal is intricately designed to ensure a secure and seamless process for refund requests. Here are the steps on how the portal functions:

1. Linking Aadhar: Your Aadhaar number will be linked to your mobile phone number and your bank account.
2. Receipt Information: You will need to provide information from your investment receipt on the portal.
3. Downloading, Completing and Uploading Form: After providing all necessary details, you will be prompted to download a specific form. Complete this form accurately, and then re-upload it to the portal.
4. Refund Process Initiation: Once the filled form is uploaded and your information is verified, the refund process will begin.

Eligibility Criteria for the CRCS Sahara Refund Portal:

Here’s an easy-to-understand breakdown of the eligibility to claim through the CRCS Sahara refund portal, as outlined by Union Minister Shah:

1. Initial Phase: In the initial phase, depositors who have invested an amount of Rs. 10,000 or more are eligible to claim a refund.
2. First Payment Cap: The first payment will be capped at Rs 10,000. This amount will be disbursed to one crore investors.
3. Post Disbursement: Once Rs 5,000 crores have been disbursed, a plea will be submitted to the Supreme Court requesting permissions to return the rest of the money to the remaining investors.

Refund Timeframe

According to Mr. Shah, eligible claimants can expect to receive their refunds within 45 days. In case of any confusion or difficulty with the process, claimants are advised to seek assistance and digital services from Common Services Centers (CSC).

Purpose of the CRCS Sahara Refund Portal

The CRCS-Sahara Refund Portal has been developed to protect the interests of cooperative members. The portal’s main objectives are:

1. Handle Legitimate Claims: The portal aids in managing valid claims from depositors who had investments in Sahara Group’s cooperative societies, specifically:
   • Sahara Credit Cooperative Society Ltd
   • Saharayn Universal Multipurpose Society Ltd
   • Humara India Credit Cooperative Society Ltd
   • Stars Multipurpose Cooperative Society Ltd

By providing a user-friendly and efficient platform, the CRCS-Sahara Refund Portal streamlines the refund process for both claimants and the organizations involved.

Required Documents for the Sahara Refund Portal

For a successful refund application via the Sahara Refund Portal, applicants need to provide the following documents:

Mandatory:

1. Deposit Account Number: This is your unique account number where you hold your deposit.
2. Mobile Number Linked with Aadhaar: The mobile number that you have registered and linked to your Aadhaar card.
3. Membership Number: Your unique membership number associated with the respective cooperative society.
4. Certificate of Deposit/Passbook: Evidence of your deposit with the cooperative society, either in the form of a deposit certificate or your passbook.

Conditional:

5. PAN Card: This is required only if your claim exceeds Rs. 50,000. A copy of your PAN Card needs to be provided to validate your claim.

Remember, having these documents at hand will expedite the application process.

Frequently Asked Questions